How to Use UC SHIP

In The Davis Area

For UC SHIP covered students, all care must begin at the Student Health and Wellness Center or at Counseling Services at North Hall.

When you need care:

Medical: Contact the Appointment Desk at (530) 752-2349, or via Health-e-Messaging, to schedule an appointment.
Counseling Services: Contact North Hall at (530) 752-0871 to schedule and appointment

What to do when SHCS is closed

Outside The Davis Area (In the U.S.)

All services outside of SHCS require a referral from an SHCS provider, with the exception of emergency room or urgent care services, LiveHealthOnline, pediatric dental or vision services for members under age 19, or services of a pediatrician, obstetrician, or gynecologist.
Failure to obtain a referral prior to services being rendered will result in the student being responsible for all costs.

Learn more about the referral process.

Emergency/Urgent Care/Ambulance

Emergency room, Urgent Care, and ambulance services do not require a referral. Students covered by UC SHIP will need to provide the facility with their Anthem Blue Cross ID card.

Services must meet the "emergency" definition according to the UC SHIP Medical Benefits Booklet.

Services Outside the United States

When traveling abroad, you will likely have to use a non-network provider and pay out-of-pocket for care, then file a claim with Anthem Blue Cross for reimbursement. UC SHIP covers most out-of-network care at 60 percent of Usual and Customary charges. (Emergency services are covered at 100 percent of billed charges after satisfying your $150 ER copay.) Any remaining balance above the allowed percentage of usual and customary charges is the member's responsibility.

Blue Cross Blue Shield Global Core Brochure (pdf)
Blue Cross Blue Shield Global Core International Claim Form (pdf)

To find a BCBS Global Core provider, visit the Blue Cross Blue Shield Global Core website, and enter "XDP" as your alpha prefix. You can also call BCBS Global Core Customer Service at 1.800.810.BLUE (2583), or collect at 1.804.673.1177 if you are unable to find a suitable provider.

How to Use UC SHIP

Services Outside the United States

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