In The Davis Area
For UC SHIP covered students, all care must begin at the Student Health and Wellness Center or at Counseling Services at North Hall.
When you need care:
- Medical: Contact the Appointment Desk at (530) 752-2349, or via Health-e-Messaging, to schedule an appointment.
- Counseling Services: Contact North Hall at (530) 752-0871 to schedule and appointment
What to do when SHCS is closed
Outside The Davis Area (In the U.S.)
All services outside of SHCS require a referral from an SHCS provider, with the exception of emergency room or urgent care services, LiveHealthOnline, pediatric dental or vision services for members under age 19, or services of a pediatrician, obstetrician, or gynecologist.
Failure to obtain a referral prior to services being rendered will result in the student being responsible for all costs.
Learn more about the referral process.
Insurance Coordinators
If you have general questions about UC SHIP, you can contact the Insurance Services office at 530.752.6055.
If you have questions about a referral you received from a Student Health and Counseling Services provider, you can can reach out to your assigned Insurance Coordinator.
Students are assigned an Insurance Coordinator based on the first letter of the students last name.
If your last name begins with:
A, B, C, D - Contact Jesyka Eredia at 530.752.2878
E, F, G, H, I, J - Contact Karen Blair at 530.754.8345
K, L, M, N - Contact Mary Gildea at 530.754.7975
O, P, Q, R, S - Contact Rosalinda Cano at 530.754.1441
T, U, V, W, X, Y, Z - Contact Lisa Soares at 530.752.4291
Emergency/Urgent Care/Ambulance
Emergency room, Urgent Care, and ambulance services do not require a referral. Students covered by UC SHIP will need to provide the facility with their Anthem Blue Cross ID card.
Services must meet the "emergency" definition according to the UC SHIP Medical Benefits Booklet.
Services Outside the United States
When traveling abroad, you will likely have to use a non-network provider and pay out-of-pocket for care, then file a claim with Anthem Blue Cross for reimbursement. UC SHIP covers most out-of-network care at 60 percent of Usual and Customary charges. (Emergency services are covered at 100 percent of billed charges after satisfying your $150 ER copay.) Any remaining balance above the allowed percentage of usual and customary charges is the member's responsibility.
Blue Cross Blue Shield Global Core Brochure (pdf)
Blue Cross Blue Shield Global Core International Claim Form (pdf)
To find a BCBS Global Core provider, visit the Blue Cross Blue Shield Global Core website, and enter "XDP" as your alpha prefix. You can also call BCBS Global Core Customer Service at 1.800.810.BLUE (2583), or collect at 1.804.673.1177 if you are unable to find a suitable provider.
Did You Know?
All services at the Student Health and Wellness Center and with Counseling Services at North Hall are covered in full for students enrolled in UC SHIP, with the exceptions of pharmacy and optometry services.
Dual Coverage
UC SHIP coverage is secondary to all other private insurance, with the exception of Medi-Cal, Medicare, and Tricare.
Dental and Vision Services
Students are not required to obtain a referral for either dental or vision services.
UC SHIP enrolled students can simply call and make an appointment with any PPO contracted provider with Delta Dental, or any Anthem Blue Cross vision provider for services.