Your feedback and comments are important to us. The sharing of your experiences help us improve the quality of the services we provide. If you would like to provide feedback, compliments or concerns regarding your visit, you may do so several ways.
- Submit your feedback online. This can be anonymous.
- Fill out a yellow comment card (located in each reception area). These can be anonymous.
- Phone the Quality Improvement Manager at 752-6559
Every comment regardless of how it is submitted is tracked and reviewed by the Quality Manager and sent to the appropriate department for investigation. All feedback is additionally reviewed by our Executive Quality Risk Committee.
Please note that complaints of a sexual nature or of harassment based on protected characteristics may be addressed directly to the UCD Office of Compliance.
Please note that email is not a secure nor confidential form of communication. In order for us to ensure your privacy, please use our Health-e-Messaging system when trying to communicate with our providers, or find the appropriate phone number below.
Communicate with Your Provider
If you are looking to communicate with your provider regarding a follow-up to a prior visit, please login to Health-e-Messaging, which is a secure online messaging system. This is the only way to contact your provider electronically. Please note that e-mail is not a secure form of communications regarding your care and our providers are not available to communicate with patients using e-mail.
Services at the Student Health and Wellness Center
- Appointment Desk
- Advice Nurse
- Administration & General Information
- Health Education & Promotion
- Physical Therapy & Acupuncture
- Appointment Cancellation (use Health-e-Messaging or call 24-hour cancellation recording)
- Insurance Services and SHIP Insurance Coordinators
(530) 752-6055 or via email at firstname.lastname@example.org
- Release of Health Information
Fax: (530) 752-5587
- Psychiatry located at the Student Health and Wellness Center in CAPS Clinic (appointments by referral only)